Course title:

Diploma of Hospitality SIT50307

CRICOS:

02989M

Duration:

104 Weeks Full Time

Fee:

$18,000.00

Other costs:

$200.00  for work books

Where:

Overview:

Diploma of Hospitality is aimed at management level employees or small business owners. Employees may be managing a department of a large enterprise, or managing a small hospitality operation. Training is provided for all areas of business management including; Managing budgets, ensuring business compliance, developing and implementing operation plans, conducting business relationships and implementing OH&S systems.

This course is appropriate for hospitality employees seeking to move into a management position, or for providing formal training and accreditation for hospitality employees already in a management position. This course leads to the Advanced Diploma of Hospitality.

Careers:

Students graduating from this course may find work as a restaurant manager, kitchen manager, front office manager, housekeeper, chef, sous chef, gaming manager, motel manager, unit manager (catering operations).

Units:

Core
SITFIN004A            Manage finances within a budget
SITFIN005A            Prepare and monitor budgets
SITHIND003A         Provide and coordinate hospitality service
SITXCC003A          Manage quality customer service
SITXCCS02A          Provide quality customer service
SITXCOM001A      Work with colleagues and customers
SITXCOM002A      Work in a socially diverse environment
SITXCOM003A      Deal with conflict situations
SITXFIN003A         Interpret financial information
SITXGLC001A        Develop and update legal knowledge
                                  required for business compliance
SITXHRM001A       Coach others in job skills
SITXHRM003A       Roster staff
SITXHRM005A       Lead and manage people
SITXHRM007A       Manage workplace diversity
SITXINV001A         Receive and store stock
SITXINV002A         Control and order stock
SITXMGT001A       Monitor work operations
SITXMGT002A       Develop and implement operational plans
SITXMGT006A       Establish and conduct business relationships
SITXOHS001A        Follow health, safety and security procedures
SITXOHS002A        Follow workplace hygiene procedures
SITXOHS004A        Implement and monitor workplace health,
                                 safety and security practices
SITXOHS005A        Establish and maintain an OHS

Sixteen elective units are selected from the functional/operational units.

Prerequisites:

Successful completion of Certificate IV Hospitality or Certificate IV Hospitality (Commercial Cookery)