Certificate IV in Hospitality SIT40307

CRICOS:

02989M

Duration:

25 weeks (full time) 35 weeks (part time)

Fee:

$4,300.00 

Other costs:

$150.00 uniform

Where:

Overview:

Certificate IV in Hospitality (Supervision) is aimed at workplace leaders and supervisors. This course covers the management of a service industry workplace. Training is provided for supervising people in food and beverage, housekeeping, front office, gaming and general business. Industrylink can implement or provide refreshers for specific units such as leading and managing people or dealing with conflict situations.

Careers:

Students graduating from this course may find work in the hospitality sector of the industry, such as five (5) star hotels, fine dining restaurants, up market cafes and in any other establishment requiring effective and professional leadership in a management role. Industrylink will assist in the recruitment process that will provide you with employment whilst undertaking your training. 

Units:

Core Units
SITXCOM001A                 Work with colleagues and customers
SITXCOM002A                 Work in a socially diverse environment
SITXOHS001A                  Follow health, safety and security procedures
SITXOHS002A                  Follow workplace hygiene procedures
SITXCCS002A                  Provide quality customer service
SITXHRM001A                 Coach others in job skills
SITHIND003A                   Provide and coordinate hospitality service
SITXCOM003A                 Deal with conflict situations
SITXFIN003A                   Interpret financial information
SITXHRM005A                 Lead and manage people
SITXINV001A                   Receive and store stock
SITXINV002A                   Control and order stock
SITXMGT001A                 Monitor work operations
SITXOHS004A                 Implement workplace health, safety and security procedures
Select twelve  electives from the following functional/operational units.
SITHFAB001A                 Clean & tidy bar areas
SITHFAB002A                 Operate a bar
SITHFAB009A                 Provide responsible service of alcohol
SITHFAB003A                 Serve food and beverage to customers
SITHFAB004A                 Provide food and beverage service
SITHFAB005A                 Provide table service of alcoholic beverages
SIRXSLS001A                 Sell products and services
SITHFAB011A                 Develop and update food and beverage knowledge
SITHIND001A                 Develop and update hospitality industry knowledge
SITHFAB010A                 Prepare and serve non-alcoholic beverages
SITHFAB012A                 Prepare and serve espresso coffee
SITXCOM004A               Communicate on the telephone
SITXFIN001A                 Process financial transactions
SITHFAB013A                 Provide specialist advice on food
SITHFAB014A                 Provide specialist advice on wine
FDFCDSEWB                  Evaluate wines (standard)
SITHFAB006A                 Operate cellar systems
SITHFAB007A                 Complete retail liquor sales
SITHFAB015A                 Prepare and serve cocktails
SITHFAB017A                 Provide gueridon service
SITHFAB018A                 Provide silver service

Prerequisites:

Successful completion of Certificate III in Hospitality (Operations)