Course title:

Certificate II in Hospitality SIT20207

CRICOS:

 02989M

Duration:

12 weeks  (full time) 20 weeks (part time)

Fee:

$3,000.00 

Other costs:

$150.00  (uniforms)

Other info:

Students who like working with people are most suited to this course. Requires an appropriate personality for interacting with people, and an interest in working in this industry. 

Where:

Overview:

Certificate II is designed to provide training in a number of basic hospitality skills. It covers the fundamental areas of customer service, team building and service delivery. Certificate II is skills related. It also covers areas such as hygiene, health and safety, product awareness and financial administration. This course encompasses on-the-job training and great opportunities to gain experience in a variety of workplaces.

Careers:

Waiter and bartender in the general hospitality industry, including hotels, motels, resorts, bars, restaurants, taverns, cafes, airlines and other tourism establishments. Industrylink will assist in the recruitment process that will provide you with employment whilst undertaking your training. 

Units:

Core Units
SITXCOM001A               Work with colleagues and customers
SITXCOM002A               Work in a socially diverse environment
SITXOHD001A               Follow health, safety and security procedures
SITHIND001A                Develop and update hospitality industry knowledge
SITXOHS002A               Follow workplace hygiene procedures

Select six electives from the following units.
SITHFAB001A               Clean & tidy bar areas
SITHFAB002A               Operate a bar
SITHFAB009A               Provide responsible service of alcohol
SITHFAB003A               Serve food and beverage to customers
SITHFAB004A               Provide food and beverage service
SITHFAB005A               Provide table service of alcoholic beverages
SIRXSLS001A               Sell products and services
SITHFAB011A               Develop and update food and beverage knowledge
SITHFAB010A               Prepare and serve non-alcoholic beverages
SITHFAB012A               Prepare and serve espresso coffee
SITXCOM004A              Communicate on the telephone
SITXFIN001A                Process financial transactions

Features:

Black and white attire is required.

Prerequisites:

5.5 IELTS General Training or equivalent