DIPLOMA OF HOSPITALITY - SIT50307
The Diploma of Hospitality provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area. This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team. Work would be undertaken in various hospitality settings, such as restaurants, hotels, catering operations, motels, clubs, pubs, cafes and coffee shops.
Diploma of Hospitality is made up of thirty nine units. Including twenty three pre-requisite units. They are:
| SITXCCS002A |
Provide quality customer service |
| SITXCCS003A |
Manage quality customer service |
| SITXCOM001A |
Work with colleagues and customers |
| SITXCOM002A |
Work in a socially diverse environment |
| SITXCOM003A |
Deal with conflict situations |
| SITXFIN003A |
Interpret financial information |
| SITXFIN004A |
Manage finances within a budget |
| SITXFIN005A |
Prepare and monitor budgets |
| SITXGLC001A |
Develop and update legal knowledge required for business compliance |
| SITXHRM001A |
Coach others in job skills |
| SITXHRM003A |
Roster staff |
| SITXHRM005A |
Lead and manage people |
| SITXHRM007A |
Manage workplace diversity |
| SITXINV001A |
Receive and store stock |
| SITXINV002A |
Control and order stock |
| SITXMGT001A |
Monitor work operations |
| SITXMGT002A |
Develop and implement operational plans |
| SITXMGT006A |
Establish and conduct business relationships |
| SITXOHS001A |
Follow health, safety and security procedures |
| SITXOHS002A |
Follow workplace hygiene procedures |
| SITXOHS004A |
Implement and monitor workplace health, safety and security practices |
| SITXOHS005A |
Establish and maintain an OHS system |
Select one of the following
| SITHIND003A |
Provide and coordinate hospitality service (for front of house) |
| SITHCCC028A |
Prepare, cook and serve food for menus (for chefs) |
Select twelve electives from the following units.
SITHFAB001A Clean & tidy bar areas
SITHFAB002A Operate a bar
SITHFAB009A Provide responsible service of alcohol
SITHFAB003A Serve food and beverage to customers
SITHFAB004A Provide food and beverage service
SITHFAB005A Provide table service of alcoholic beverages
SIRXSLS001A Sell products and services
SITHFAB011A Develop and update food and beverage knowledge
SITHIND001A Develop and update hospitality industry knowledge
SITHFAB010A Prepare and serve non-alcoholic beverages
SITHFAB012A Prepare and serve espresso coffee
SITXCOM004A Communicate on the telephone
SITXFIN001A Process financial transactions
SITHFAB013A Provide specialist advice on food
SITHFAB014A Provide specialist advice on wine
FDFCDSEWB Evaluate wines (standard)
SITHFAB006A Operate cellar systems
SITHFAB007A Complete retail liquor sales
SITHFAB015A Prepare and serve cocktails
SITHCCC001A Organise and prepare food
SITHCCC002A Present food
SITHCCC003A Receive and store kitchen supplies
SITHCCC004A Clean and maintain kitchen premises
SITHCCC005A Use basic methods of cookery
SITHCCC006A Prepare appetisers and salads
SITHCCC008A Prepare stocks, sauces and soups
SITHCCC009A Prepare vegetables, fruit, eggs and farinaceous dishes
SITHCCC010A Select, prepare and cook poultry
SITHCCC011A Select, prepare and cook seafood
SITHCCC012A Select, prepare and cook meat
SITHCCC013A Prepare hot and cold desserts
SITHCCC014A Prepare pastry, cakes and yeast goods
SITHCCC016A Develop cost-effective menus
SITHCCC027A Prepare, cook and serve food for food service
SITHCCC028A Prepare, cook and serve food for menus
SITHCCC029A Prepare foods according to dietary and cultural needs
SITHIND001A Develop and update hospitality industry knowledge
SITHFAB017A Provide gueridon service
SITHFAB018A Provide silver service
SITHCCC036A Select catering systems
SITXFIN004A Manage finances within a budget
SITXADM001A Perform office procedures
BSBCMN306A Produce business documents
SITXHRM006A Monitor staff performance
SITXHRM002A Recruit, select and induct staff
