Course title:

Certificate IV in Hospitality SIT40307

CRICOS:

02989M

Duration:

25 weeks (full time) 35 weeks (part time)

Fee:

$4,300.00 (Progressing from Certificate III to Certificate IV)
$8,000.00 (Enrolling only in Certificate IV)

Other costs:

$150.00 uniform

Where:

Overview:

Certificate IV in Hospitality (Supervision) is aimed at workplace leaders and supervisors. This course covers the management of a service industry workplace. Training is provided for supervising people in food and beverage, housekeeping, front office, gaming and general business. Industrylink can implement or provide refreshers for specific units such as leading and managing people or dealing with conflict situations.

Careers:

Students graduating from this course may find work in the hospitality sector of the industry, such as five (5) star hotels, fine dining restaurants, up market cafes and in any other establishment requiring effective and professional leadership in a management role. Industrylink will assist in the recruitment process that will provide you with employment whilst undertaking your training. 

Units:

Core
SITXCOM001A       Work with colleagues and customers
SITXCOM002A       Work in a socially diverse environment
SITXOHS001A        Follow health, safety and security procedures
SITXOHS002A        Follow workplace hygiene procedures
SITXCCS002A        Provide quality customer service
SITXHRM001A       Coach others in job skills
SITHIND003A         Provide and coordinate hospitality service
SITXCOM003A       Deal with conflict situations
SITXFIN003A          Interpret financial information
SITXHRM005A        Lead and manage people
SITXINV001A         Receive and store stock
SITXINV002A         Control and order stock
SITXMGT001A        Monitor work operations
SITXOHS004A         Implement workplace health, safety and security procedures

Select twelve electives from the following functional/operational units.

SITHFAB001A         Clean & tidy bar areas
SITHFAB002A         Operate a bar
SITHFAB009A         Provide responsible service of alcohol
SITHFAB003A         Serve food and beverage to customers
SITHFAB004A         Provide food and beverage service
SITHFAB005A         Provide table service of alcoholic beverages
SIRXSLS001A         Sell products and services
SITHFAB011A         Develop and update food and beverage knowledge
SITHIND001A         Develop and update hospitality industry knowledge
SITHFAB010A         Prepare and serve non-alcoholic beverages
SITHFAB012A         Prepare and serve espresso coffee
SITXCOM004A      Communicate on the telephone
SITXFIN001A         Process financial transactions
SITHFAB013A        Provide specialist advice on food
SITHFAB014A        Provide specialist advice on wine
FDFCDSEWB        Evaluate wines (standard)
SITHFAB006A       Operate cellar systems
SITHFAB007A       Complete retail liquor sales
SITHFAB015A       Prepare and serve cocktails
SITHFAB017A       Provide gueridon service
SITHFAB018A       Provide silver service

Prerequisites:

Successful completion of Certificate III in Hospitality (Operations)