Hospitality Cert II (Kitchen Operations) - SIT20307Certificate II is designed to provide training in a number of basic hospitality skills. It covers the fundamental areas of customer service, team building and service delivery. Certificate II is skills related. It also covers areas such as hygiene, health and safety, general and financial administration. We understand that you may have many years of industry experience outside of the recognised industry standards framework, or have had significant experience without the qualifications. Industrylink provides the training and ensures all industry standards are met. This creates a high level of consistency in delivering good customer service in your establishment and for the future. Certificate II in Hospitality (Kitchen Operations) is made up of 16 units, eleven of which are pre-requisites to progress to the electives. They are: SITHCCC001A Organise and prepare food Select five (5) electives from the following units. SITHCCC008A Prepare stocks, sauces and soups
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