Our Vision

Industrylink is a Registered Training Organisation committed to professional training in the area of hospitality services. We are committed to providing an effective, dynamic and quality service that produces autonomous, authentic outcomes.

Our training and learning environment is one that is friendly, safe and accessible as we are dedicated to providing an effective atmosphere for outstanding training. We are an equitable organisation which promotes honesty, fairness, opportunity and success.

Our organisation adheres to the registered standards as we facilitate certified results and outcomes of excellence. We provide a high quality assurance of our service as we strive to be industry leaders within an outcomes driven marketplace.

What we believe

The aim of industrylink is to provide quality training for people working within the hospitality industry.Industrylink is a Tasmanian based business that aims to both capitalise on, and enrich, the arguably untapped labour market in Tasmania by facilitating the recruitment, growth and certification of trainee/apprentices and employees in the hospitality area.

The Owner, Chief Executive and Principle Certified Trainer/ Assessor of the business, Nicholas Platon, has instigated the Registered Training Organisation set up, due to a perceived local labour force potential and understood opportunity for industry excellence.Industrylink is an organisation that draws upon national and international experience to create local standards of excellence.

Students participating in industrylink’s training will partake in an accredited, certified training course. The units delivered will be part of VET’s hospitality Certificate’s II, III and IV packages in Hospitality, Commercial Cookery and Patisserie. The training will be a comprehensive, learner focused and outcomes based delivery presented in both workshop and workplace format. The basic structural foundation of this RTO is that a large amount of training is conducted on site in either pre-existing, or host work places. The nature of this business is to create educational outcomes out of ‘industry based’ work environments.

Industrylink is an equal opportunities environment. Industrylink’s commitment is to prepare and consolidate students’ skills within a familiar work environment. During the time of set up, the chief executive and owner/operator, Nicholas Platon, has implemented systemic structures to ensure the integrity of its equity and access principles have been maintained. Industrylink has a primary legal and educational commitment to its registered students and its clients from the industry workplaces in which they learn.

Industrylink will have two levels of clientele. The first and primary customer group are the registered students who undertake the modulated training. The outlined requirements for this group are largely learning and skill based. The exchange between industrylink and its clientele demographic is one that uses training as a conduit within a context of labour and market forces. The second, and equally valued customer group, consists of the businesses that either already employ or agree to host the RTO’S student base. Again, the needs of this group exist within the labour and market force, however as business employers, the requirements upon the RTO alter slightly from the student base. An effective operation within the business client group is largely contingent on quality relationship and rapport between the RTO and individual employer. The exchange between the employer group and industrylink is mainly training provision.

Students needs

There are four main aspects outlined to describe student needs.

The first being the accredited curriculum based teaching and learning. Within this component the students need to be provided with certified quality trainers who give them the theoretical understanding to their workplace practice. While undertaking this aspect of training, it is a regulatory given that students will function within an environment that has high standards of induction, OH&S and information and administrative integrity.
The second categorised student need is workplace training and assessing that students undertake as a practical application of the curriculum process. When undertaking this aspect of the program, the RTO’S protocol is to utilise the business’ compliance with regulatory workplace standards of induction, OH&S and best workplace practice. Workplace skill and assessment checks need to be conducted by an accredited RTO staff member, and regular site visits are required to ensure that the workplace learning is comprehensive and thorough.
The third aspect to student needs is the RTO’s provision for support services. In line with Australian Qualifications Framework standard requirements of equity and access, the Registered Training Organisation has a structural commitment to support students generally and specifically. General support is threaded through the face to face induction and teaching process and through the RTO’S administration services. The specific support services are supplied on a case by case basis. Industrylink has a commitment to supply students with a professional and accessible means with which to undertake the course. The RTO’s induction and enrolment is a process with specific checks and balances to ensure that possible student barriers are identified and consequently managed.
The fourth RTO function that caters to student needs is its administrative processes. Industrylink’s professional and dynamic training approach involves a commitment to an efficient and comprehensive administrational process. The administrative integrity of industrylink has been identified as a key component of student service. The assurance of effective student record keeping, right of privacy, and guaranteed enrolment protocols is a recognised requirement of the student client group.

Employers needs

This client group has two main areas of requirement.

The first and possibly most formative area is the industrylink’s relational rapport with the individual client. It has been identified that a key component of successful business with the employer clientele is the employer’s confidence in, and value of, the service training provision. The effectiveness of industrylink’s training skills exchange is a characteristic that demarcates the quality and authenticity of our service and commitment to the employer. The employer group needs to see that the outlay of time and co-operation facilitates a quality improvement within their workplace.
The second aspect to employer need is the human resource product. The employer group needs to experience quality improvement during and after the employee’s training with the RTO. Industrylink’s commitment to the employer group hinges upon our confidence in, and assurance of, comprehensive and recognisable accredited skill improvement with its student/employee client base.